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Task/Queue Management for Clinical Staff (In EMR)

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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hornej

(@hornej)

Posts: 2

New Member

Topic starter

I am looking for a better way to create tasks or action items for clinical staff. We are using flags in EMR as a crude system of task management. However, I would prefer to create queues for staff to work that have a way of prioritizing tasks.

An example: A patient we performed surgery on 4 days ago was just readmitted to a hospital. Our local Health Information Exchange can alert us about this via ADT. I want that readmission to become a high priority follow-up item for a staff member to follow up and connect with the patient/hospital to find out what is going on.

Anyone have any ideas? I haven't found a vendor that creates a tasking overlay for EMR...

Posted : July 6, 2017 1:09 am

acantu

(@acantu)

Posts: 722

Prominent Member

Good Morning Jamie,
I build custom application and add-ons for Centricity, and feel that I can be of an assistance. You can find out more about other items I have built by visit my website at www.medcode365.com. I would be help to discuss the project with you and cost. If interested, please email me at [email protected].

Best Regards,

Arnold J Cantu, MSIT

Posted : July 6, 2017 1:48 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

You could use the inbound HL7 message to create a new document and route it to a desktop. The items on the desktop could be treated as a priority. Also you could import an observation with the document and flag that observation as abnormal which I believe would put an exclamation point next to the document on the desktop.

Posted : July 6, 2017 4:23 am

hornej

(@hornej)

Posts: 2

New Member

Topic starter

Is there a way to make flags reportable? Unfortunately, I do not believe flags on the desktop alone would be sufficient. If flags could be monitored, prioritized, and reported on, I think that method would work great.

Posted : July 6, 2017 6:14 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

Flags that currently exist in the system are reportable, however as soon as they are changed/removed they would not be.

What I am referring to would not be a flag however because LinkLogic does not have a way to import flags via HL7. I am referring to an actual document in the patients chart that would have an observation linked to it. They would show up either in a users or groups desktop under "Documents". Documents are reportable and if they are imported as unsigned, they can not be removed from a desktop until they are signed. (or they could be routed elsewhere) I believe that signing and routing the documents at that point would be easily reportable. (I have never tried to pull data from routing but I think it exists)

This would of course have the effect of making the document part of the patients permanent record (unlike a flag) but it seems like a hospitalization would be something that would be useful in that record.

EDIT:
It would also give your users a completely different tab to view for the priority items as they would be under "Documents" instead of "Alerts/Flags"

Posted : July 6, 2017 6:32 am

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