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Terminal Server Can't Launch CPS 9.5?

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

Topic starter

Good afternoon all,

We are facing yet another strange issue, and I was hoping some one on here has either been through the same thing or may have some insigt into our issue.

All of a sudden last week our main terminal server (Windows server 2008 R2) decided it would no longer launch Centricity (9.5.129) reporting an error of:

GEMSExec.Core.90::INit() Exception 429 - ActiveX component can't create object

I have spent a couple days with GE on the phone we have tried a ton of different things such as uninstall, reinstall, reinstall from the jboss folder instead of website, registering dlls, rebuilding the server starting with windows install.

None of this has been a permanent fix and after getting it up and running late yesterday afternoon, it was broke again this morning.

Thanks for any insight you may have! Laugh

Posted : November 6, 2012 3:26 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

Topic starter

I have no idea why this works, or why it broke centricity, but just in case any one else ever has this issu:

It was caused by a Citrix ActiveX control we use to access other medical systems.

A DLL reference was placed in the registry, and as soon as it was removed centricity started working again:

To fix this run Regedit and look in the following locations:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Windows

HKEY_LOCAL_MACHINE\SOFTWARE \Microsoft\Windows NT\CurrentVersion\Windows

And check for any instances of a Citrix DLL in the APPInit_DLLs key.

Delete any entries for Citrix DLLs in that key, this should fix the problem

I sure hope this helps some one else along the way!

Posted : November 8, 2012 5:46 am

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