Good afternoon all,
We are facing yet another strange issue, and I was hoping some one on here has either been through the same thing or may have some insigt into our issue.
All of a sudden last week our main terminal server (Windows server 2008 R2) decided it would no longer launch Centricity (9.5.129) reporting an error of:
GEMSExec.Core.90::INit() Exception 429 - ActiveX component can't create object
I have spent a couple days with GE on the phone we have tried a ton of different things such as uninstall, reinstall, reinstall from the jboss folder instead of website, registering dlls, rebuilding the server starting with windows install.
None of this has been a permanent fix and after getting it up and running late yesterday afternoon, it was broke again this morning.
Thanks for any insight you may have!
I have no idea why this works, or why it broke centricity, but just in case any one else ever has this issu:
It was caused by a Citrix ActiveX control we use to access other medical systems.
A DLL reference was placed in the registry, and as soon as it was removed centricity started working again:
To fix this run Regedit and look in the following locations:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Windows
HKEY_LOCAL_MACHINE\SOFTWARE \Microsoft\Windows NT\CurrentVersion\Windows
And check for any instances of a Citrix DLL in the APPInit_DLLs key.
Delete any entries for Citrix DLLs in that key, this should fix the problem
I sure hope this helps some one else along the way!