Good Afternoon,
We are in the process of prepping a new clinic to go live on our CPS 12 system and have run into an issue with how they schedule. They run a walk in clinic and do not typically tie the appointment to a particular provider ahead of time, as there are multiple providers who just go see the patients depending on who is available.
Are there any other sites that do this? How do you handle tying the provider to the visit for billing and CPOE purposes?
We also have a walk-in clinic and have come up with the following workflow. We created a Walk-in Provider for which the patient is scheduled. The provider's office notifies our appt desk when they are ready for a walkin, the appointment is then moved from the walkin provider waiting list to the requesting provider, at that time the requesting provider becomes the responsible provider.