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Workflow ideas / moving away from superbill

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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JBell

(@jbell)

Posts: 285

Honorable Member

Topic starter

I work with a busy 5 doctor medical/dental group. They would like to stop printing the paper superbill. Their challenge is that they use that superbill for chart prep the night before, indicating on it if paperwork needs to be signed, payments made etc. Does anyone have an electronic version of a workflow to communicate to the front office what paperwork, copays and other information is communicated.

Any and all suggestions appreciated.

Thanks!!

Posted : June 7, 2017 3:59 am

Sirna

(@sirna)

Posts: 384

Honorable Member

Possibly Alerts/Flags or having back office staff place an alert note within the Regi so when they reconcile the Demographic data they will see the note and complete any needed forms etc.

Posted : June 7, 2017 6:42 am

Lee

(@lee-cooper)

Posts: 348

Reputable Member

I've given this a bit of thought and I still can only come up with a process I implemented for a residency program back in the day.

Basically, I created an encounter form and visit type that contained all of the items needing 'checked off'. Any item found deficient was 'sent' to a multi-line edit field connected to an obsterm. When completed, the update was signed.

Upon initiation of the actual clinical visit, the information was presented in a data display using last_signed_obs_value (with date). The staff would then be informed/reminded. You could expand on this method by converting the display to a list box allowing the user to 'check off' completed items, however most of it would not 'fit' in the spirit of the chart note, so consider that use carefully.

I often utilize this technique for workflows that require other than day of visit activities, to include scanned documents and non-interfaced lab/study/referral reports (appended to the scanned document). It has worked well and removes the need to work with paper, especially if visit type names are formatted with document views in mind.

Hope this helps.

Posted : June 13, 2017 3:34 am

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