Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

eSM - No NDC or compound or supply code

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

4 Posts

3 Users

0 Reactions

71 Views

RSS

ealagow

(@ealagow)

Posts: 28

Eminent Member

Topic starter

We are struggling with the SureScripts update to messaging standard 10.6 from 4.2. Medications that have a changed or updated NDC number are erroring out at the SureScripts level after the fact - scripts that used to go thru. Has anyone found a way to identify these medications *during* the refill process so that the appropriate replacement can be made? It's a big pain point.

Thanks!

Posted : April 28, 2014 6:20 am

marylongcore

(@marylongcore)

Posts: 54

Trusted Member

We've had a significant increase in that type of error, too, but ours boil down to refills from patient med lists that are actually no longer available. When a med is removed during a KB Update, it doesn't change how meds are displayed on patients' active med list. (They don't show an "*" to indicate that they are now uncoded.) So clinics go to refill them, thinking that they are coded, as they've been in the past, but they actually are no longer valid. This leads to one of the "No NDC number… " error, too.

We've increased our efforts in clinics to make them aware of the most frequently prescribed/refilled meds that are to be or have recently been removed during a KB Update, trying to raise their awareness and lower the number of errors. Over the past several months the biggest issues were with thyroid treatments (levothyroxine, synthroid, etc., any pain meds containing 500 mg acetaminophen, and now with allergy/outdoor activity season upon us, Epipen 1:1000 Devi).

Sorry I don't have a fix, but you may want to look into your errors and see if in fact the issue of new refills of now-obsolete meds is intensifying your problems, too.

Posted : May 13, 2014 4:46 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

Check out this thread - it has code that one site put in the Rx Refill form to indicate these types of issues

How to know when a patient has uncoded meds

Posted : May 13, 2014 5:13 am

marylongcore

(@marylongcore)

Posts: 54

Trusted Member

Wow - that has tremendous potential. We've struggled with this since coming up on ERX a few years ago, and first having to prove that users weren't prescribing from obsolete custom medication lists, and then to give examples of exactly what was happening (what appeared to be legitimate refills of coded meds from active med lists).

Thank you!

Posted : May 13, 2014 5:31 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0