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When trying to print a Handout we are having users getting printer not activated error code 41. we are on 9.8.4 and find that if we have them get to another Citrix server they are able to print.
Posted : October 16, 2014 5:54 am
My first guess would be that one of your Citrix Servers does not have the drivers for that printer installed.
Posted : October 16, 2014 8:26 am
You might also check and make sure the Citrix Print Manager Service is running on that server or try recycling the service.
Posted : October 17, 2014 3:36 am
