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send a regular email using surescripts SMPP

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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petemarkey

(@petemarkey)

Posts: 373

Honorable Member

Topic starter

Is is possible to send a regular email message from the integrated messaging tab, can't find any option to make it happen but thought I would ask.

Posted : February 23, 2017 4:04 am

joeg1962

(@joeg1962)

Posts: 843

Noble Member

I just tested sending a message from the Logician Messaging tab, to one of my outside (and unknown to GE) email addresses. I clicked on 'new message' along the left side, and selected 'standard'.

That outside account received notification of a secure message. When I clicked the link, it guided me to create an account. I then saw the secure message.

And in Logician Messaging tab, my sent folder showed the message and indicated that it has been read.

So, it appears that the answer is yes.

Posted : February 23, 2017 4:14 am

jsander

(@jsander)

Posts: 108

Estimable Member

If you're asking about a standard e-mail message instead a secured one, I think the answer is no, but our Centricity registration on the PM side has a Send e-mail button at the bottom that will launch Outlook and pre-populate the patient's e-mail address.

Posted : February 23, 2017 4:37 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

Topic starter

Yeah, but we don't have CPS ;( I am sure i could do a quicktext action to launch outlook and possible pass in the email, but....

Posted : February 23, 2017 4:49 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

Topic starter

That would be a secure message. Looking to send a regular email, ie, not send them to the portal

Posted : February 23, 2017 4:49 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

Topic starter

With the SMTP already configured, I was hoping it was just an option or setting I was missing to allow it.

Posted : February 23, 2017 4:51 am

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