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Topic starter
Anyone else having an issue with the test form pulling in the wrong phone numbers? If we have a work number and cell number listed it will pull two work numbers in but no cell number. I know it is a crystal report so it must be fixable but we don't have a copy of it. thoughts?
Posted : November 11, 2015 12:15 pm
Is this happening in a Form Component or a Crystal Report?
If it is form, it could be their registration. If they have both phone numbers as a "work" cell, or if you are using custom phone types, the MEL code might be giving incorrect results.
If it is crystal reports, that will have to be answered by someone else, as I have no experience in crystal.
Posted : November 13, 2015 6:44 am
Topic starter
yea, its a crystal report. I looked into the report itself and it doesn't look as though they can be mapped to other phone types, just the one.
Posted : November 13, 2015 7:50 am
