We are a practice who use to use Logician as the EMR, we kept centricity as the PM but moved on to another EMR system. However we had to keep the EMR for compliance reasons. We no longer have a support contract for the EMR portion.
So here is the issue I am running into. We had to redesign our network, hence changing the IP address of the EMR server. After migrating everything to the new network, everything seems to be working fine except accessing attachment. It would try to access the file in this fashion
\\OLD server IP address\documents\...
I am trying to find out where I can change the IP address setting. If anyone knows, please let me know, it would be much appreciated.
Are you talking about paperclip attachments on chart documents? If so, you have to update the database. The EXTREFERENCES table has all the paths for those paperclips. You have to update the MONIKER field to reflect where your files actually are now. Here is an example statement:
update ml.extreferences set moniker = replace(moniker,'oldserverIP','newserverIP') where moniker like '%oldserverIP%'
TEST-TEST-TEST
That was exactly it.
Thank you so much for your help.