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We are looking for a new IT Support Analyst at Catalyst Medical Group Moscow Family Medicine Division
Purpose:
Under general supervision, provide technical software hardware and network problem resolution to all Moscow Family Medicine Division users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Director of IT; pass more complex end-user problems on to Director of IT.
Operations and Support
- Provide help desk support for IT requests.
- Support VOIP phone system.
- Deploy and support productivity software such as Office 365, Centricity Practice Solution, Orchard Lab IS.
- Manage a Windows environment utilizing AD, Group Policy, WDS, Win10.
- Install and uninstall hardware for expanding company needs.
- Install and uninstall software for expanding company needs.
- Set up new user accounts.
- Availability during normal operating hours as well as off hours as required.
- Conduct hardware and software inventory database maintenance and reporting
- Perform related work as required.
Desired Qualifications
- Associate Degree in computer science or related field
- Strong knowledge of network protocols
- 1+ years’ experience in supporting a Windows server environment.
- Excellent interpersonal and written skills
- Demonstrated success with problem solving, innovative thinking, project/time management, collaboration, reliability, professionalism, and producing quality work under demanding circumstances
Email Resumes to: Mary Glaze at [email protected]
Posted : November 28, 2017 6:04 am
