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IT Support Analyst

Employment Opportunities

Last Post by Anonymous 1 second ago

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mglaze

(@mglaze)

Posts: 17

Eminent Member

Topic starter

We are looking for a new IT Support Analyst at Catalyst Medical Group Moscow Family Medicine Division

Purpose:

Under general supervision, provide technical software hardware and network problem resolution to all Moscow Family Medicine Division users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Director of IT; pass more complex end-user problems on to Director of IT.

Operations and Support

Provide help desk support for IT requests.
Support VOIP phone system.
Deploy and support productivity software such as Office 365, Centricity Practice Solution, Orchard Lab IS.
Manage a Windows environment utilizing AD, Group Policy, WDS, Win10.
Install and uninstall hardware for expanding company needs.
Install and uninstall software for expanding company needs.
Set up new user accounts.
Availability during normal operating hours as well as off hours as required.

Conduct hardware and software inventory database maintenance and reporting
Perform related work as required.

Desired Qualifications

Associate Degree in computer science or related field
Strong knowledge of network protocols
1+ years’ experience in supporting a Windows server environment.
Excellent interpersonal and written skills
Demonstrated success with problem solving, innovative thinking, project/time management, collaboration, reliability, professionalism, and producing quality work under demanding circumstances

Email Resumes to: Mary Glaze at [email protected]

Posted : November 28, 2017 6:04 am

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