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Does anyone have auto-posting of remits functioning correctly? In our PM system, the remit codes we have set on the lowest insurance .ID are not functioning the way they are set. If you're using a VAR and your remits auto-post correctly, please refer us to your vendor.
Thanks,
Lori Westin
Revenue Cycle Manager
Colorado Orthopedic Consultants
Posted : November 14, 2016 9:50 am
Are all of your remits not working, we have had issues with BCBS of Texas remits. Working with GE, they are saying it has something to do with something in the remit and they are working on a fix. There is an update in the plug-in but it hasn't been through complete testing so I am waiting to hear back from our admininstration to see if they want to basically be 'beta testers' of the plug-in.
Posted : November 14, 2016 10:16 am
It may be helpful to know this: The EDI response processors are pulled from the insurance carrier table by the PAYOR LITERAL with the lowest centricity ID....not the Centricity name. This can cause issues. I'd be willing to spend a little time helping you try to figure this out. I have been in support and consulting for over 10 years and have learned a thing or two along the way.
1. Did this issue suddenly start? Were your remits posting fine before?
2. What is not posting?
Posted : November 15, 2016 4:07 am
I have never had the lowest ID work. We have always had to populate every insurance with a payor literal
Posted : November 20, 2016 10:55 am
