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RX Renewals Tab On Chart Desktop

For Clinicians by Clinicians

Last Post by Anonymous 1 second ago

11 Posts

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Jeffrey

(@jeffrey)

Posts: 4

Active Member

Topic starter

So with the new update that we got on Friday 11-30-2018 we now have the Rx Renewals tab. When clicking on it the screen is empty. How do we start using this screen? Thanks for your time in this matter.

Posted : December 3, 2018 3:52 am

mfrederic

(@mfrederic)

Posts: 4

Active Member

Click on the magnifying glass & this will allow you to select a provider(s) and view their patients rx

Posted : December 3, 2018 4:08 am

mcarlo

(@mcarlo)

Posts: 66

Trusted Member

Hi,

Also make sure you updated all the privileges required.

Posted : December 3, 2018 4:11 am

virtualHITman

(@virtualhitman)

Posts: 319

Reputable Member

You may want to verify that you have cleared your Internet Explorer cache. Since the Rx Renewal form is an HTML form, I have seen some browsers retain the previous version's content, so things will look weird until you manually clear the cache. This will force the page to reload when you open the new version. See figure:

Posted : December 3, 2018 4:11 am

Jeffrey

(@jeffrey)

Posts: 4

Active Member

Topic starter

So I am guessing that since we just got the update on Friday we won't have any at the moment right?

Posted : December 3, 2018 4:25 am

virtualHITman

(@virtualhitman)

Posts: 319

Reputable Member

Here is an Rx Renewal workflow document you might find helpful if you are just wondering how the form is supposed to be used. See attached PDF:

RxRenewalWorkflow

Posted : December 3, 2018 4:26 am

guilfordmedical

(@guilfordmedical)

Posts: 203

Reputable Member

They should have refill request from the entire weekend display too.

Posted : December 3, 2018 4:58 am

Jeffrey

(@jeffrey)

Posts: 4

Active Member

Topic starter

thank you

Posted : December 3, 2018 7:33 am

Jeffrey

(@jeffrey)

Posts: 4

Active Member

Topic starter

Thank you so much for your help!! You don't understand how much that means to me! Thank you Thank you Thank you. 🙂

Posted : December 3, 2018 7:34 am

virtualHITman

(@virtualhitman)

Posts: 319

Reputable Member

Any time. 🙂

Posted : December 3, 2018 7:38 am

cliffstark

(@cliffstark)

Posts: 194

Reputable Member

There are significant changes from the old Rx renewal method and the new one. I would highly recommend installing and testing this workflow out on a test environment and roll out training to your staff before turning this on. If not, you may have one of the worse days of your life.... or maybe it's too late. If so, my condolences 🙂

Posted : December 6, 2018 5:00 am

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