We're on CPS10.0.2 - combined product.
Our DTS has enough work that we thought we should split it out to two boxes. I have the server built, DTS installed and running, the server added as a station in LinkLogic and half the tasks reassigned to DTS2.
Everything looks great and there are no errors, but there is no work for DTS2 to do because DTS1 is still processing all the tasks. I can't convince DTS1 to stop doing all of the work.
Help? 🙂
-Rachael
I know some folks "spilt" the work between the 2 DTS's based on interface.
So instead of this:
DTS1: ADT in, Lab In, Documents, In, Radiology In, Erx In/out
DTS2: ADT in, Lab In, Documents, In, Radiology In, Erx In/out
(and DTS2 does nothing)
They'll do this:
DTS1: ADT in, Lab In,
DTS2: Documents, In, Radiology In, Erx In/out
Then the load is "split" a bit. You'll have to estimate how many messages/day per each type of interface uses, then you can sort of even it out my divvying up the interfaces in example 2.
Turns out our eSM is coming in as a "lab result" so even though I'd told DTS2 to take care of all the eSM tasks, DTS1 was still doing the lab result work (which is what I was looking at).
Glad you found it!
Just wondering what the positives are for having DTS2. I would like to share this info with our IT dept. Thank you
mfornkahl said:
Just wondering what the positives are for having DTS2. I would like to share this info with our IT dept. Thank you
Greetings.
Usually folks have multiple DTS's if they have a large volume of transactions. The DTS manages In and Out bound information from CPS/cEMR, so if you're volume is high enough, you may need 2 to process all the files.
Some places may have DTS1 import all files, and DTS2 export all files. Others may break up DTS1 to handle all ADT's/demographics in/out, and DTS2 to handle documents in/out, and ePrescribing. Other folks can share their thoughts.
Best,