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Does anyone use an answering service that also confirms appointments that is compatable with Centricity? Is so can you send me names, contact info. We are located on Long Island, NY and confirm about 125 patients/day.
Posted : February 4, 2015 2:17 am
I do not know if they do answering service duties but you might look into Call Pointe.
Posted : February 4, 2015 6:44 am
We have a separate answering service but we use Televox for our appointment reminders. They also call cancelled appts due to schedule changes, recalls, inclement weather notices, account balance calls, and no show calls for us.
Posted : February 4, 2015 7:11 am
We also have a separate answering service but use Vital Interactions for our appointment reminder calls. We also just recently used them to notify patients of closure due to inclement weather notices. Here is their website: http://vitalinteraction.com/about-us/
Posted : February 4, 2015 8:13 am
A lot of our clients use ZocDoc or Televox.
Posted : February 5, 2015 8:20 am
We use Patient Prompt for our reminder service. It's worked out fairly well.
Posted : February 5, 2015 8:26 am
Patient Prompt here too.
Posted : February 6, 2015 8:02 am
We have used both Televox and Callpointe. Good experiences with both.
Posted : February 17, 2015 9:26 am
