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Are any of you using Microsoft Surface tablets in exam rooms?

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Last Post by mthompso 6 years ago

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tnc

(@tnc)

Posts: 517

Honorable Member

Topic starter

I had a request from a doctor to start trying to use tablets in exam rooms. I thought using Microsoft's Surface Pro would make the most sense but I think I am being bitten by the "CPS was not really developed as a true Windows program" problem. I have the keyboard and stylus and when I set it up for him I was exclusively in desktop mode. He immediately tried tablet mode and that changes everything, including some weird thing with CPS where there is the splash screen with no login or password fields. I Think what is happening is the resolution is changing (higher rez) but with larger characters because it looks really odd if you were already logged in to CPS but if CPS wasn't running at the time, you won't be able to get past the splash screen because there is nowhere to type. We are accessing a Windows 10 office machine in a RDP "app" session but using a tablet to get to it seems to invoke "tablet mode" on the desktop which is not something I expected to happen. Tablet mode just trashes CPS as well as some other inportant thigns which are Citrix related to look at PACS images and such.

I am kind of early into my investigation but not for a lack of time invested. I thought maybe someone else has already braved the trail and would share some tips.

Mike Zavolas
Tallahassee Neurological Clinic

Posted : February 21, 2019 9:44 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

Hi Mike,
We have a few providers who use Surface Pros with keyboards. What you need to look at is the resolution of the Surface Pro (bring it down to something reasonable) but most important is the Scaling. If it is anything other than 100% you will have trouble with things not being in the Centricity window. Even 125% will cause problems in the prescriptions screen.
Steve

Posted : February 22, 2019 3:33 am

tnc

(@tnc)

Posts: 517

Honorable Member

Topic starter

Thank you for the advice. I did notice that the scaling on these things is a big issue with CPS. I was going to settle with 125% but now that you mentioned that prescription thing I am leery now.

Posted : February 25, 2019 9:28 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

125% will not work for us because of the Prescriptions, we only use 100%.
Steve

Posted : February 25, 2019 9:31 am

mthompso

(@mthompso)

Posts: 54

Trusted Member

I am not positive how you are accessing (e.g thin client v. fat client). I have noticed that if I start Windows with the scaling at 100% and then change the scaling after the OS has started I can change the scaling to a different value and the EMR will scale/function properly. This is running Centricity (either single-user training or client) locally on the tablet. It is kind of a pain that most of the time when I restart the machine I forget to change the scaling back to 100% so I will then need to change scaling to 100% and restart again.

I am not actually using this in exam rooms and I am not using tablet mode. I am using mainly for testing/development purposes...

Leaving scaling at 100% with standard screen resolution would likely be difficult to read as well as pressing buttons/radio buttons. I do use this device to access the live EMR at times, but that is generally through Citrix and and I have not seen issues there. I suspect because it is not scaling in that setting.

Posted : March 5, 2019 3:43 am

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