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Topic starter
Can anyone give me some suggestions on the best way for staff to use the system to keep track of patients set up for lab or tests and document follow-up as needed. We are looking for a best practice tickler process.
Thanks in advance for considering this issue.
Kathy
Posted : February 11, 2013 11:08 pm
Our clinic staff will postdate flags to themselves to remind them to call patients for labs or whatever else. We also run a report of all incomplete orders every month or so to follow up to see if the patient had the order done or not. It seems to work well for us.
Posted : February 12, 2013 12:32 am
I see a mix of Incomplete Order reports, post-dated Alerts/Flags, and other custom reports in use at the offices I work with. It seems to be practice-specific in regards to what they choose to do.
Posted : February 12, 2013 4:30 am
