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Biscom Fax, default to "Service Providers"

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Last Post by mrnevetz 10 years ago

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Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Topic starter

Hi, everyone!

We use Biscom Fax Printer with EMR v.9.6 and it works well. There's just one small frustration for our users:

When they click the "Select" button to search for the fax recipient, the "Select Contact" window defaults to "Personal Contacts" instead of "Service Providers." The need to select "Service Providers" from the drop-down list is driving my count clickers crazy.

I stopped in the Biscom vendor booth at CHUG to ask if this could be changed, and they responded that this was a GE Support issue. They suggested I open a ticket with GE.

Has anyone else taken this step to get this changed? Does anyone know the secret?

Many thanks in advance,

Jennifer Gardner

[email protected]

Posted : May 5, 2013 11:28 pm

Sirna

(@sirna)

Posts: 384

Honorable Member

If you get any results/replies, please let me know as I am wondering the same thing.

Sirna

Posted : May 6, 2013 12:08 am

marylongcore

(@marylongcore)

Posts: 54

Trusted Member

Our organization would find this functionality useful, too. Please let me know if you get any helpful suggestions or response. Thanks, Mary

Posted : June 4, 2013 12:38 am

carolyngrasso

(@carolyngrasso)

Posts: 14

Eminent Member

I put in an enhancement request for this also.

Posted : July 16, 2013 7:00 am

Conda

(@crobinson)

Posts: 255

Reputable Member

I talked to Biscom as well. Same answer you would think it would be as simple as changing a default setting

Posted : July 16, 2013 9:30 pm

bhenderson

(@bhenderson)

Posts: 2

New Member

Adding us to the list, seems like a no brainer

Posted : December 8, 2014 1:34 pm

mrnevetz

(@mrnevetz)

Posts: 104

Estimable Member

This issue has been around for a long time. At least since CPS 2006. GE is well aware of this request and has done nothing with it for 8 years or more. I don't expect to see this change anytime soon.

Posted : December 23, 2014 5:54 am

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