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COLLECTIONS

General Discussion

Last Post by BForshay 10 years ago

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kaplan32

(@kaplan32)

Posts: 76

Estimable Member

Topic starter

JUST CURIOUS AS TO WHAT EVERYONE ELSE IS DOING REGARDING THE COLLECTIONS MODULE. SINCE IT IS BROKEN IN CPS12.

I AM BEGINNING TO REALIZE THAT CENTRICITY CPS IS A TOTAL WASH. ITS LIKE BYING THE VIDEO GAME THAT LOOKS LIKE MARIO BROS BUT NOTICE THAT THE HAND DISAPPEARS SOMETIMES AND THINGS JUST DONT WORK RIGHT. BUT THEY WANT TO CHARGE YOU LIKE ITS THE REAL THING.

Posted : July 11, 2014 12:24 am

dmishler

(@dmishler)

Posts: 44

Trusted Member

Hi,

What appears to be broken in the collections module? We've only been using it in our test environment, so out use of it so far has been limited.

Posted : July 11, 2014 1:43 am

kaplan32

(@kaplan32)

Posts: 76

Estimable Member

Topic starter

When you modify the letter to create a letter head, It breaks the system. When we called about it today we were told it is a known issue but it is being worked on. Wish we were told when we purchased this system.

Posted : July 11, 2014 2:12 am

BForshay

(@bforshay)

Posts: 15

Active Member

I need to create a dupe collection letter, but new letter head. Who is your POC at GE? Also do you know where the facility identifier is pulled from that is used to kick off the right collection letter for the right group?

Posted : August 13, 2014 6:13 am

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