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We are having an issue with a handful of documents a day causing our charts to crash. I believe it's due to 2 different VFE forms that give a warning before the user is able to move past that screen. Once it crashes, you cannot discard, sign, open, anything with the document. It tosses you out of Centricity every time.
Our vendor has told us that usually a new workflow, user, or form is causing this, however we don't have any of those. The only thing that's new is the CPS 10 upgrade from 9.5. It doesn't happen every time these forms are used, and it's happening to many different users.
Has anyone else experienced this? Was there a solution?
Posted : November 2, 2012 3:29 am
If the forms have page close functions set up they will crash in CPS 10.0
GE is aware but have no estimated time frame for fixing it.
Also, you can't join the update to discard or anything, you (or VAR support) will have to run a sql query to update the status to 'signed' then you'll have to file in error/create new documents if needed...
Posted : November 2, 2012 7:58 am
