Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

CPS 12/Dragon v12

General Discussion

Last Post by THandV 10 years ago

3 Posts

2 Users

0 Reactions

60 Views

RSS

THandV

(@thandv)

Posts: 22

Eminent Member

Topic starter

We upgraded CPS from version 10 to 12 which also forced us to upgrade Dragon from Dragon Medical 10 to Dragon Medical Practice Edition 2 (or v12). Clinically Speaking informed us that Dragon 10 is not compatible with CPS 12 and we needed to upgrade. In order for the new version of Dragon to work at its best with CPS 12, we had to make a few setting changes, however, a few of the physicians are experiencing some strange issues. The Dragon bar will disappear from the desktop while the physician is in the middle of dictation with no error message. In order for Dragon to come back up, they have to open Dragon again. We've also seen where Dragon has to shut down and we actually get an error message. Dragon support has looked at the error logs and there is not anything that stands out or tells them what is causing the problem. The only solution they have at this point is to create a new profile. Of course, the physician is hesitant to go this route since it taken a while to train their Dragon.

Has anyone else been experiencing any issues similar to ours?

Thank you!

Natalie

Posted : August 14, 2014 12:38 am

tnc

(@tnc)

Posts: 517

Honorable Member

THandV said:

We upgraded CPS from version 10 to 12 which also forced us to upgrade Dragon from Dragon Medical 10 to Dragon Medical Practice Edition 2 (or v12). Clinically Speaking informed us that Dragon 10 is not compatible with CPS 12 and we needed to upgrade. In order for the new version of Dragon to work at its best with CPS 12, we had to make a few setting changes, however, a few of the physicians are experiencing some strange issues. The Dragon bar will disappear from the desktop while the physician is in the middle of dictation with no error message. In order for Dragon to come back up, they have to open Dragon again. We've also seen where Dragon has to shut down and we actually get an error message. Dragon support has looked at the error logs and there is not anything that stands out or tells them what is causing the problem. The only solution they have at this point is to create a new profile. Of course, the physician is hesitant to go this route since it taken a while to train their Dragon.

Has anyone else been experiencing any issues similar to ours?

Thank you!

I haven't seen any of the issues you speak of and we are on CPS12/Dragon 12. I have had to suggest a voice file rebuild on several ocassions over the years. It does not take much time at all to retrain these days, and you can export the custom things easily (Clinically Speaking can do that for you). I will say that it is important to configure the machines to do the automated tune up (Acoustic optimizer). It runs at night but you may need to set the job to utilize domain login credentials

Mike Zavolas

Tallahassee Neurological Clinic

Posted : August 18, 2014 5:29 am

THandV

(@thandv)

Posts: 22

Eminent Member

Topic starter

Thank you Mike, I appreciate your feedback. After some convincing with the physician, we were able to create a new Dragon profile for him. He's going on his third day of using it and it seems to have resolved his issues. We are actually about to create a new profile for another physician now. I will also look into the acoustic optimizer to see if that's something we will move forward with.

Thanks again!

Natalie

Posted : August 19, 2014 5:59 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
3 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0