Everyone,
I know there has been a ton of problems with CPS 12 SP 11 but it seems like there are "some" folks out there that did not have any problems. I could desperately use some assistance from them and anyone who has solved some of the issues listed below or if you never had these issues I would greatly appreciate any assistance as to how your environment is setup. Maybe I can attempt to mirror that and see if these issues go away.
My email address is [email protected] or just reply here.
1. FLAGS: 90% of our flags when opened up from the Flags/Alerts section on the chart desktop DO NOT open up their respective chart. I have tried to right-click open chart, one click, used the open chart button but having them have to click on "find chart" after they click on the flags button is not satisfactory here, lots of complaints.
2. Directives: Not sure if you use the same code as we do to have the directives open up, see below but now ONLY after the upgrade to CPS 12 SP 11 our directives will flash to the background after we open up a document from the documents section of the chart desktop. This makes them have to click on the windows on the toolbar to find the directives, then close that window, then find the window for the document they originally wanted to open to begin their work. Way to many steps and very frustrating for them again.
{If DCT_AFTER() <> "" then userok("Please note the following regarding this patient:" + "\r\n" + "\r\n" + DCT_AFTER() + "\r\n" + "\r\n" + "If the above has been resolved or is inaccurate please remove from the Directives section.") else"" endif}
3. Flowsheet: We are noticing that the flowsheet now has an additional scroll bar that is COMPLETELY USELESS, it is only visiable when the chart is minimized but our doctors seem to find it and attempt to use it, what happens is the flowsheet is now an open frame and you can scroll left or down for ever until the flowsheet is completely gone. Any thoughts on this, I have attempted to have the screens resized but they seem to find a way to scroll and mess it up.
4. ICD 9 codes matched to ICD 10 codes that are completely different descriptions. GE stats there is no way to fix this and the matchings are what they are.
Any help is GREATLY appreciated as my MD's now want to go back to CPS 11.1
Thanks!
George
Posted : January 19, 2016 5:21 am