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Several of our providers have been using Dragon dictation software to do their encounters. In CPS 10 they were able to dictate directly into Centricity encounters. They could continuously dictate without to much waiting times. Since the upgrade to CPS 12 they can only dictate a phrase or two at a time and doesn't get directly added into the encounter. I have seen where some others have had trouble with the whole system crashing with Dragon and "confidential" document types but be are not using that feature. Any suggestions?
Posted : May 13, 2015 9:59 am
I am curious are you using Dragon Medical or just the basic version ?
Posted : May 13, 2015 10:43 am
Are they Fat clients or Terminal Servers? I found that the TS has a big lag time with Dragon. I had to change all my providers to Fat clients so their Dragon would work as quick as they wanted to. Also I found the Version 11 of Dragon Medical was compatible with CPS 12 so I had to upgrade the Dragon version my providers were using.
Posted : May 13, 2015 12:14 pm
We are hosted and we have our providers use the dictation box and transfer the text to the forms.
Posted : May 14, 2015 2:52 am
We use Dragon Medical Practice Edition 2 (DMPE2) on Fat clients with CPS12.7 and do not seem to have issues.
Like others have said we also could not get Dragon to work at all via Terminal Server because of the lag time issues.
Mike
Posted : May 14, 2015 4:35 am
You might take a look at this old post.
https://centricityusers.com/forum/cps-10-and-windows-x64-bit-with-dragon-medical-practice/
Good luck
JJC
Posted : May 14, 2015 2:22 pm
Were you able to resolve this issue? Our office is experiencing similar problems.
Posted : June 4, 2015 11:06 am
We just hired a doctor who is going to have to start using dragon. Would someone be willing to let us call them to see how you got dragon working with cps12?
Posted : August 17, 2015 4:49 am
