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Is anyone tracking the time between receiving a call and returning a call in CPS. If so, I'd love to hear how you're doing it. Thanks!
Posted : July 19, 2018 2:54 am
We do some tracking for our chronic care calls.
Here is a slim down version I used to build out starting a time and stopping it.
Here is the full ccm phonenote
EDIT: here is the CCM that then the ccm phonenote is used in case anyone wanted to have it also
Posted : July 19, 2018 3:56 am