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Looking for any feedback on changing the duration of appointment types in CPS.
Our organization has made a change to the length of time of a standard appointment (from 30 minutes to 20 minutes). The this appointment type is already being adjusted when new templates are being built from the 30 default to 20, and appointments are being scheduled as 20.
According to GE support there should be no issues changing the duration of the appointment type, but I am still nervous about possible issues. Do others change the duration, or create a new appointment type?
Any thoughts or feedback are greatly appreciated.
Mary Kay
Posted : September 30, 2016 7:44 am
