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Does anyone use the Clearwave Kiosks and if so how well do they integrate with Centricity?
Posted : October 6, 2016 6:17 am
Yes. We have a pilot program at one of our locations that uses the Clearwave Check-in Kiosks and it is working out very well. There are no more lines at Registration and we are probably going to implement it clinic-wide as a result. Your question is about the integration though and that is a mixed bag. In my opinion, it is one of - if not the best alternative but it does require the use of their Dashboard: Another cloud-based website that is used by the registration people quite actively. Through a VPN connection, it does update the appointment and they know about all of the people with appointments and runs eligibility automatically. I guess it is hard to explain this without you seeing it but I had done quite a bit of research and feel this is a very useful tool. Because it requires another open window, a dual monitor setup for the registration personell is highly recommended. The people at Clearwave are great to work with and have proven to be a trusted partner.
Posted : October 9, 2016 3:45 am
Just want to let you know if you emailed me I did not get it.
Posted : October 10, 2016 1:46 am
