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My doctors want to jump ship from GE and I'm trying to talk them off the ledge. Would anyone like to share with me any solutions for easy customization of templates and documentation? I saw a demo of Clinical Forge today but I feel like I need a third party vendor come in, fix our forms and workflows and then I can make adjustments going forward.
Any insight would be greatly appreciated! We are a 19 provider orthopaedics clinic.
Thanks
Posted : November 4, 2016 9:46 am
Talk to Logical Innovations. They have consultants to create custom content and also have software Visual Form Editor (VFE) and you can then create/update forms on your own. This is what we did when we started and still build forms and make changes regularly with them. The consultants are great and the software is very reasonable.
There are several other custom content options too. Suite Romeo has very impressive forms, but I am not sure you can update or change them yourself.
Also Data Drivers has forms they sell and I believe will build custom forms too.
Posted : November 4, 2016 9:53 am
Delighted to talk to you, my firm is EMR Physician Solutions.
Posted : November 4, 2016 10:09 am
Check out my "6 Steps to Save your EMR through Optimization" CHUG presentation from Spring this year. I tried to upload it here but if you can't get it, shoot me an email at [email protected]. We've been optimizing including workflow/form evaluation on the PM and EMR side for years. Lot's of references here too.
Posted : November 4, 2016 2:38 pm
GE Centricity/Logician is a good product, when simply out-of-the-box. However, where it shines is in the ability to customize entry (via tools like VFE) and reporting (with a tool like Crystal Report Writer).
I would suggest that you assess the current concerns, and prioritize them. Then, solicit for assistance - whether an individual or a group - to help you review. By creating a couple of new data entry templates (mapping to OBS codes) and then related custom reports, you would probably be able to see an improvement in clinical care (as evidenced by hard data) and improved usefulness of the system by your users.
Feel free to post here for more info, or reach out to those who you think may be able to help you overcome your current troubles.
Good luck.
Joe
Posted : November 7, 2016 3:08 am
Excellent points made by Joe.
There is incredible flexibility in Centricity to efficiently meet the needs of your physicians. The solutions are not difficult nor expensive. However, without the participation of committed physicians in your group, the process is doomed to failure. The solution is necessarily incremental. Identify the most important issue, outline an approach, work with your consultant to create an initial solution, refine the solution.
Posted : November 7, 2016 6:02 am
I am in absolute agreement with these comments as well. In my 10+ years experience in supporting EMR selection, migration, and optimization, I've never encountered a physician that is "happy" with their EMR. I can't tell you how many times I have had to explain to physicians that buying an EMR is not like buying off-the-shelf software. An EMR will simply not do what you want it to do out of the box. The power in an EMR is in its ability to be configured and extended to accommodate the needs of medical practices. Even EMRs that are designed around specialties have to be configured to some degree. Frankly, most medical practices cannot even articulate what their business processes and clinical protocols are; and as Dr. Fitzgerald pointed out, without the commitment of physicians who are willing to invest the time at working with staff to optimize the solution, you're DOA. My longstanding experience is that physicians go into the EMR selection process with the assumption that their partners all work the way they do. That dynamic also sets you up for failure. If any of this rings true with your practice, then I can assure you that jumping to another EMR will will only lead to more pain and suffering (not to mention financial loss). The only way out of this kind of mess is to identify one optimization that you could implement that would impact the quality of life of all of your physicians, and then build on that success in an iterative fashion. It takes creativity, discipline, patience, and the boldness to say "No" when you know that they are making a bad decision. I applaud you for reaching out to the community. I would recommend contacting Blackbird Solutions as well. They are developing content using HTML forms which are more robust, capable, and modern looking. See this web page:
http://blackbirdsolutions.com/?page_id=65
Good luck!
Posted : November 9, 2016 10:33 am
Awesome presentation!
Posted : November 9, 2016 10:40 am
