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Credit Card On File Back End Report Needed.

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Last Post by tgetty 7 years ago

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tgetty

(@tgetty)

Posts: 10

Active Member

Topic starter

We are starting to investigate this as a revenue management tool. We are good with the front end of the process in signing folks up and securely storing info off site at our bank, but are trying to figure out a way to easily identify this subset of our population once patient responsibility starts to role in. In other words, how can I tag these folks so that I can run a report rather than going in to each individual account to determine if they have agreed to have their card charged at a future date?

Posted : April 20, 2017 2:38 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

You could build a Bill Code called "CC on File". Then run a report based on that bill code. It's the Guarantor report I think the reports component, then you can select that Bill Code to get a list of patients. We also use Bill Code to track and report Bad Address and Research Patients.

I hope this helps! Let me know if you need additional help. [email protected]

Posted : April 20, 2017 3:40 am

adamsmalls11

(@adamsmalls11)

Posts: 3

New Member

Were you able to find a company for this? We are looking to move away from our statement company and online bill pay, as they currently do this and are high priced.

Posted : November 8, 2017 4:06 am

tgetty

(@tgetty)

Posts: 10

Active Member

Topic starter

We had our VAR modify a report to find folks with the bill pay code of CCOF with a patient balance older than 31 days. We will run this and charge the card at 31 days.

We use POS for our statements/eStatements, automated past due collection calls and automated text reminders to patients. We partner through them with Open Edge for our CCOF portal and online bill pay product. It all posts automatically into the system. We use a 3 color statement system that has eliminated the need to send manual letters for past due balances.

The pricing is very reasonable with POS.

Posted : November 8, 2017 4:16 am

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