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Hi all,
Is there an actual setting in Centricity that determines what information prints on a providers prescription? I have some providers who's DEA doesn't print and others who do and both of them have them in their user profile. To add to my confusion, if one user prints them the DEA displays, yet if another user prints, it doesn't.
What gives?
Thanks for any assistance,
Stacey
Posted : April 5, 2016 10:17 am
I believe the drug level of the medication changes the print out. (Eg. Advil vs Hydrocodone)
Another possibility is the "State" selected when prescribing medications. Each state has a different form. (I believe it defaults to location of care. )
I would look at these two options first.
-James
Posted : April 5, 2016 10:37 am
I assume that your company has the thick client version of Centricity? I say this because the Prescription Report is stored locally on the Client machine. For our company it is within the Citrix template:
C:\Program Files (x86)\Centricity Practice Solution\Client\crwrpts\PrescXX.rpt
Where the 'XX' represents your state. I think you may have different versions of this Crystal Report on your various clients.
Another possibility is that your users are selecting the wrong Prescription Report to run. On occasion, I get a call from our HelpDesk asking me why a Prescription would suddenly print in a four part layout. I found out a while back that this was a completely different state's layout then what ours is. So if your users are selecting a state whose layout does not require the DEA then it would not print.
Posted : April 5, 2016 10:42 am
I have also found that if the medication is uncoded, or has become uncoded recently the DEA will not print. This has happened to us on the Vicodin drugs.
Hope that helps
Posted : April 5, 2016 11:33 am
I recently had this issue in a clinic. It was caused by an uncoded (or out of date) medication. Did a change on the patient's med and brought it up to date. The DEA printed on the script.
Posted : April 7, 2016 8:38 am
Stacey,
From our experience with 7 Community Health Centers, the DEA only prints on the Rx template if it's a scheduled drug (II or III).
the PRESCIA .rpt template is pretty generic, as are about 30 of the state templates.
I would suggest launching an encounter on a test patient with a provider as the Resp Prov, and then printing a Rx for a non-scheduled med such as Augmentin, and then printing another Scheduled Rx such as Lortab, and see if the DEA prints on the second Rx.
Cheers
Kyle
Posted : April 20, 2016 6:58 am
I am having the same issue. Bromfed is not a schedule drug, but since is has pseudophedrine in it, the pharmacies are requring a DEA number on the fax. I have tried manipulating the prescXX for our state and have been unable to get the DEA to show on all rx(not recommended). Anyone have an idea of how I can get this to work.
Posted : February 10, 2017 2:05 am
