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Date field - calendar pop up

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Last Post by Lee 7 years ago

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jmf432

(@jmf432)

Posts: 15

Eminent Member

Topic starter

* Date field

* Pop up the calendar - select a date

* When the calendar disappears, the main form does not re-paint itself...I am getting just a blank gray box where the pop up was.....

* Any ideas why this happening?

Posted : August 7, 2017 5:20 am

Lee

(@lee-cooper)

Posts: 348

Reputable Member

There are a few things that come to mind:

1) Inadequate resources - Lower end GPUs can cause the EMR refresh to fail. Likewise, inadequate polling on thin client updates can cause the refresh to fail. It is really a shot in the dark to identify outright, but if tinkered with, you might be able to identify the culprit.

2) MEL error - Certain MEL errors (i.e. missing/bad functions or index errors) halt the MEL stack execution which, in turn, can cause the refresh cycle to fail. While it may seem that the error revolves around the date field, do not assume so, as it could merely be the 'trigger' that identifies the issue elsewhere. You can try to validate this by invoking a userok pop-up and see if the screen redraws there or not. If not, MEL trace and see if the issue can be found.

3) There was an old bug in the CPS refresh cycle that produced these results (the Oracle EMR never suffered from it that I recall). It could be that the bug has resurfaced again, however I've not seen it recently. Perhaps others could comment and save you some time. If confirmed that this is an issue, you might consider reporting it to GE Support.

Hope this helps point you in the right direction.

Posted : August 9, 2017 4:44 am

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