Please note that we use Kryptiq’s Document Management (DocuTrak) application for scanned documents and we are wondering if anyone is using their application. One of our members stated to us that they saw where the time stamp would automatically show the current time the document is scanned in to the patient’s chart. We reached out to Kryptiq and GE and the time has to be entered in or you can change the setting to not have the time show in the patient’s chart. We have the time stamp turned off and currently when a document is imported to a patient’s chart it will show 12:00:00 AM.
Is anyone having the same issue and if so what has been your workaround or does your time stamp currently default with the current time? Any information you can provide is greatly appreciated.