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Dragon on a Mac

General Discussion

Last Post by tnc 11 years ago

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Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Is anyone out there using Dragon on a Mac? More specifically, Dragon via an RDP connection to a terminal server.

We have been told that Dragon is unsupported on Macs, but also told that some customers have found a way to use it. Any solutions other than boot camp?

Thanks

Posted : December 10, 2013 12:07 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

I can not directly answer your question, but I am aware of two things you need to watch out for with Dragon and CPS / RDP.

first make sure you have the proper "Network" version of dragon for using across RDP connections, otherwise it will not work very well at all.

Second, If you are on CPS 11 (maybe even 12 not sure) dragon is offically "broke" for use with CPS 11. GE has a couple of work around to make it work better, but it will crash a lot for your users.

Posted : December 10, 2013 12:37 am

tnc

(@tnc)

Posts: 517

Honorable Member

joshua.tilson said:

I can not directly answer your question, but I am aware of two things you need to watch out for with Dragon and CPS / RDP.

first make sure you have the proper "Network" version of dragon for using across RDP connections, otherwise it will not work very well at all.

Second, If you are on CPS 11 (maybe even 12 not sure) dragon is offically "broke" for use with CPS 11. GE has a couple of work around to make it work better, but it will crash a lot for your users.

'Broke' for thin clients only? We are on CPS 11 with thick clients (CPS 11.1.0.75)

Posted : December 18, 2013 7:13 am

Conda

(@crobinson)

Posts: 255

Reputable Member

We are version 11.0.0.621 and using dragon and our thick clients chart crashs when our providers try to go to orders even with the work around for all the time. So hopefully we are getting ready to install the 11.1 patch we will see if that helps at all.

Posted : December 18, 2013 8:31 pm

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

I believe they mean broke as in Dragon and CPS don't work so well together on version 11, regardless of how you are connecting.

I believe Nuance sells a particular version of dragon that is better suited for use on thin clients, as we have found that the basic dragon medical version does much better fat client vs. thin client.

As for crashes with dragon + cps 11 I have a document that GE provides for making it work a little better. If I could figure out how to attach it I would. Otherwise maybe I can email it to any one interested?

As for SP 1 and improvements to dragon: we have not seen any mention of it in any iteration of the release notes, so we can only hope things get better form here.

Posted : December 19, 2013 12:50 am

Conda

(@crobinson)

Posts: 255

Reputable Member

I have something not sure if it is the same document but would still like to look at it where you make changes inside of dragon but is still does not help our crashes. But you can still email so i can see if it is the same one i have anything would help.

[email protected]

Posted : December 19, 2013 12:56 am

tnc

(@tnc)

Posts: 517

Honorable Member

joshua.tilson said:

I believe they mean broke as in Dragon and CPS don't work so well together on version 11, regardless of how you are connecting.

There is an issue I am aware of which crashes CPS with a Windows error. This is a .NET error of some sort.

DragonBar>Tools>Options>Miscellaneous
tab:

Check checkbox to enable “Microphone on
(asleep)”

Check
checkbox to disable “Disable Windows Advanced Text Services…” (applies to
Windows XP only)

Uncheck checkbox to disable “Use Active
Accessibility for menu and dialog control” [this is now called voice enable
menus and dialog controls]

· Uncheck checkbox to disable "Launch in QuickStart mode on Windows startup

Posted : December 30, 2013 6:40 am

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