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Duplicate Charges - Appending Note

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Last Post by rwilliams 7 years ago

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mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

Hi,
We have a charge interface that sends duplicate service orders over to Cerner Practice Management every time a clinician appends the note and signs it. Has anyone ever found a solution on how to stop that from happening?

We are on EMR 9.8 SP12.

Thanks for your help

Dave

Posted : June 16, 2017 12:31 am

SLHV

(@slhv)

Posts: 478

Honorable Member

In your case, is it possible that new charges could be added in an append?

Posted : June 16, 2017 6:06 am

mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

I think ideally no.

Our issue is that when a provider appends an office visit note (regardless of what they do) the services that were sent over the interface earlier get sent again.

Thanks

Dave

Posted : June 16, 2017 6:13 am

mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

Essentially what we are looking to do is to have a way to prevent the charge interface from resending the service orders from the original office visit, every time the note is appended.

Posted : June 19, 2017 1:10 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

I don't have an answer for you but I was looking through the settings as I am working on building a charge interface now and I saw something that might be of interest. There is a checkbox under the constraints section called "Include signed orders from unsigned documents". I am wondering if you were to check that box if it would be uncoupling the signing of the document from the sending of the charge which might make signing of the addendum not trigger a message. This would mean that your initial orders might go out earlier than expected as well as not necessarily grouped together with other orders from the same document.

Posted : June 19, 2017 12:00 pm

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