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Topic starter
A few of our users have been receiving this message located in the top left of the CPS toolbar and we are wondering what exactly it is, and how to enable/disable it? We are using CPS 12.
Posted : June 11, 2015 4:06 am
I had a case a few weeks ago. I know the commands for MEL, UI, and DB tracking, but EDI I couldn't find or figure out how to enable/disable it. It seemed to clear either after closing CPS or log off and back on.
If anyone knows the key combo that toggles this, please post it.
Posted : June 11, 2015 4:25 am
Topic starter
SLHV,
Can you also list the commands for MEL, UI, and DB tracking? I'm fairly new to CPS. Thank you in advance!
Posted : June 11, 2015 4:28 am
Sure. These are documented somehwere at least. I haven't been able to find EDI tracking though.
- SQL trace (Ctrl+Alt+S) - This trace captures SQL commands sent to the database while the trace is on.
- User interactions trace (UI) (Ctrl+Alt+U) - This creates a snapshot of user interactions you can use to diagnose a problem.
- MEL trace (Ctrl+Alt+M) (Chart) - This trace is helpful in troubleshooting problems with MEL statements. It shows what each step in the MEL function returns and the values of both variables and constants.
Posted : June 11, 2015 4:32 am
EDI tracking happens with claim submission or eligibility request. There is a SPR for it 58161
Posted : June 12, 2015 9:47 am
Thanks hbias. I've read that document before, but I didn't recall seeing that. I thought someone turned it on by accident.
Posted : June 12, 2015 9:51 am
I noticed shortcuts listed for all but, DB Tracking.
DB Tracking (Ctrl+Alt+T) when I tested it just now.
Posted : October 7, 2015 6:51 am
