Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

ERA

General Discussion

Last Post by angelahunsberger 9 years ago

2 Posts

2 Users

0 Reactions

57 Views

RSS

[email protected]

(@elennonivmedical-us)

Posts: 1

New Member

Topic starter

We are having issues posting ERA in Centricity. The remits are either missing line items or other info, or incorrectly releasing denied items to the patient. We receive all remits via paper and thought getting ERA set up would save us time. It seems it's a very complicated process that *should* work most of the time. I'm questioning if it's even worth it and if anyone else has these issues?

Posted : April 27, 2016 10:15 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

In my years of support i found remit issues are due to the following:

1. When the 835 arrives, it looks at the PAYOR LITERAL with the carrier with the lowest centricity ID and uses those EDI response processors. This can make troubleshooting a pain.

2. Transaction column sets may not be set up correctly and transfer items to patient due when you don't want it to. This can be fixed.

3. The payor (mostly state payors) sends the 835 file back with something "amiss" where it can't post.

4. The EDI Response Processors are not set up to meet your needs and should be reviewed and optimized for not only automated posting but also denial management optimization.

I suggest contact support to help you troubleshoot until it posts just how you want it to post. Of course, CHUG is an awesome resource as well for help!!

Posted : April 28, 2016 2:52 pm

Share:

24 Forums
9,942 Topics
39.9 K Posts
2 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0