Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Efficient Wait Lists

General Discussion

Last Post by jennifertyson 5 years ago

3 Posts

3 Users

0 Reactions

65 Views

RSS

swhite

(@sbrooks)

Posts: 84

Trusted Member

Topic starter

Has anyone created an efficient use of the Scheduling Waitlist functionality?
Our scheduling staff say it is cumbersome to use.
Do you tend to create waitlist folders like "Today" and then move patient trying to get in Today...maybe move those to "2nd Day" at the end of the Today day?
Do you name the waitlist folders by appointment type or location or provider?
Do you clear them all out at the end of the day or keep them in there until someone notices the patient got an appointment that wasn't linked to the appointment on the wait list?

Any thoughts?

Posted : November 13, 2019 8:19 am

Sibylle Freiwald

(@sibylle-freiwald)

Posts: 67

Trusted Member

We use the waiting list for our 49 providers and don't think it's cumbersome to use. I created a waitlist for every provider. Appointments are still scheduled for patients, but they are also being attached the wait list if they want to come in sooner.

Now clearing them out is another subject. Looks like the appt's are left in there until they turn red, which means the appointment has already passed. We are specialists and probably don't use it as often as a primary Doc would.

Sibylle

Posted : November 13, 2019 8:27 am

jennifertyson

(@jennifertyson)

Posts: 26

Eminent Member

We also have a folder for each provider and patients are added to the waitlist in the event that an sooner appt becomes available. We review each folder on a monthly basis, after the month has passed to remove any patients that have been seen. We also have separate folders for each month of the years for recall lists for any patients that do not schedule a f/u appt while in the office. Staff reviews each recall months folders prior to submitting the list to our recall software for contact. We too are a specialist so we don't have the same issues that a PCP or Internal Medicine.

Posted : November 15, 2019 7:05 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0