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Electronic Signature Products

General Discussion

Last Post by Sam 11 years ago

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Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

We are in the process of negotiating with vendors to purchase and implement an electronic signature product.

So far we have checked into Kryptiq DocuSign, Logical Innovations Visual Signature Capture, Healthepractice solution's e-Signature, and Topaz.

I'm interested to hear anyone's experiences with the above products or which ones you may be considering as well.

At this time, we're strongly considering either Kryptiq or Logical Innovation's product.

Thanks

Posted : March 14, 2013 4:31 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Just to followup on this posting, we signed up for Kryptiq's DocuSign product. The features, flexibility, and price (by far) was much better than others. We expect to implement this within two months.

Posted : March 21, 2013 1:55 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

I am wondering if anyone has used Ambir Technology. I just found an article online that GE had selected them as a gold star. http://ambir.net/page.asp?issue=450

Do you have more information how this e-signature will work on the forms? I have not been able to find out more information.

Thank you,

Cathy

Posted : April 2, 2013 2:45 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Sam said:

Just to followup on this posting, we signed up for Kryptiq's DocuSign product. The features, flexibility, and price (by far) was much better than others. We expect to implement this within two months.

Will you let me know how the implementation went with this product. We are just starting our research into eSign and so any information would be great!

Thank you,

Cathy

Sr. System Application Analyst

Posted : April 2, 2013 2:56 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Absolutely. Check back in with me in a month and I should be able to give full details.

Thanks

Posted : April 2, 2013 3:07 am

sborchardt

(@sborchardt)

Posts: 218

Reputable Member

We also have the Kryptiq Docusign product and started sending forms to patients this week. So far things have gone well the process is easy for staff sending and accepting forms back. We are beta with the product and have offered suggestions, such as a bi-directional flow of OBS terms. They tell us this is part of their future plans.

Implementation was fairly smooth we are hosted so that always provides extra challenges, but all in all it was pretty painless. For more specific information I would need to check with IT.

Posted : April 4, 2013 7:02 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Are you on DSP version 1.0? I am thinking of asking Kryptiq to allow us to beta test the Obs Term version as well, as we plan to implement kiosks in our reception areas for patients to complete their paperwork on their own.

Posted : April 5, 2013 1:02 am

sborchardt

(@sborchardt)

Posts: 218

Reputable Member

We are on version 1.0, we have been getting good feedback from patients saying it is easy to use. I think bi-directional Obs terms will prove to be the most helpfull to the clinical staff but with beta it is always baby steps.

Posted : April 8, 2013 1:24 am

jfreeman

(@jfreeman)

Posts: 9

Active Member

We are now working with vendors to select an electronic signature capture product. We are also looking at Kryptiq Docusign and Logical Innovations Visual Signature Capture. Do those of you who have now implemented and worked with either product for some time now have any feedback?

Thank you!

Posted : October 22, 2013 1:31 am

mvalenzuela

(@mvalenzuela)

Posts: 19

Eminent Member

We have our kick off call with e-Signature this week I have seen this used in other offices and looks pretty easy to use. I am hoping out implementation is smooth.

Posted : October 25, 2013 3:40 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

We continue to use and further implement Kryptiq's DocuSign product in our office. We are very happy with the product and are glad we chose it. It is very easy to manage and administrate (web-based, non-IT staff can do it). So far, we use it for the following previously-paper documents:

Reception Area*

Practice Policies
HIPAA Consent
Insurance Billing Consent

Clinical Area

Surgical/Procedural Consents
CT/X-Ray Consent

*These documents used to be three separate forms, but they are now one combo-form in DocuSign.

We are planning to roll out DocuSign to our Surgery Schedulers and Audiology Department next. When the clinical obs term functionality is available, we plan to install kiosks in the reception areas for patients to fill out paperwork themselves.

Posted : October 28, 2013 1:03 am

tnc

(@tnc)

Posts: 517

Honorable Member

Are any of you using iPads for this purpose? We are implementing the esignature product and I am curious about the iPad security (like making sure people don't "accidentally" walk out with them). I recently discovered that if you implement "Find my iPhone" with IOS7 that the device is essentially bricked even if you do a DFU restore.

Mike Zavolas

Tallahassee Neurological Clinic

Posted : October 31, 2013 4:06 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

We solely use iPads with DocuSign. We currently do not give the devices to patients un-supervised, so we feel secure with Find my Ipad, and running them in Guided Access. If/When we start letting patients take them and sit down in the reception areas, we will have to employ another level of security. The easiest method I have heard of is they have to hand over their ID and/or Credit Card when you give them the iPad.

The more likely option we will employ is setting up stations in our reception areas (think of the DMV consoles when taking tests) for patients to sit at and complete "paperwork". We feel this will be our eventual route for a few reasons:

Typing on the iPad for long periods of time is cumbersome, especially if you're a parent and are juggling your belongings and a child.
The general public are more accustomed to using a full-sized keyboard/mouse/monitor.
Having designated "stations" lends itself to our staff being able to quickly assess who is still working on paperwork and who is done.
You can't lose/sit on/drop/stuff in your purse an entire kiosk station.

We plan on retaining the iPads in our clinical, surgery scheduling, and audiology departments.

Posted : October 31, 2013 4:56 am

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