Hello All;
Our organization has been discussing turning off the Electronic RX's incoming, their reasoning for this is they are frustrated with the multiple refill request. I have advised this would be increase of faxes and phone calls.
I wanted to see if anyone else has done this.
Thank you.
This will all change in 12.2 and EMR 9.10. You will be able to refill all incoming Rx's at one time on the new form in CPS 12.2 and EMR 9.10
Beth Ann, we are on 12.0.13 and have the incoming electronic Rx's turned off, due to various reasons. Our nursing staff is much happier with our current workflow. However, I do agree with Brian that the platform changes in 12.2 and we plan to revisit the issue at that time. Until then we will keep using the paper/fax option.
We are on 9.8.13 and have staff that 'preload' the refills. Our policy is if there are more than 2 eRX refills, we sign them off, then start a regular refill and add them all in to that one document.
That is exactly why we never turned on electronic refill requests due to the workflow problem for the providers. We enter everything in 1 Rx refill document.