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Eligibility/insurance verification

General Discussion

Last Post by Scott Forest 6 years ago

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Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

What are you using to verify insurances? We are currently using GE's built in solution but are having a tough time of it. We verify each insurance as the patient calls or walks in but the delay from GE has been upwards of 5 minutes per verification. GE doesn't have a good solution, we have opened numerous tickets and at this point I am just looking for a new solution. Also, there are times when GE says the insurance is not verified and we check the websites and it is. Plus you cannot batch check the secondary insurance, so we have to go into each chart anyway! We are just very frustrated.

thanks

Posted : July 5, 2018 11:34 pm

[email protected]

(@glen-georgehealthasyst-com)

Posts: 3

New Member

Have you ever considered using a digital check-in solution? Checkout CheckinAsyst, a solution that would digitize your check-in process and offers eligibility and benefit verification-both batch and real-time. It has good integration with GE Centricity products and so would work perfectly with your existing set-up.

https://www.healthasyst.com/Products/checkinasyst-automated-patient-check-in-system/

Posted : July 5, 2018 11:57 pm

lkeith

(@lkeith)

Posts: 457

Honorable Member

We went with Phreesia about a little over a year ago and absolutely love it. It provides more than just insurance eligibility, it provides patient check-in as well as Pre-registration via an email that is sent to the patient. Here is a link to their website if you want to check it out... https://www.phreesia.com/

Posted : July 6, 2018 7:53 am

Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

Thanks Glen, I will schedule a demo

Posted : July 6, 2018 8:44 am

Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

We looked at Phreesia, but it was a bit out of our price range. thanks Ikeith

Posted : July 6, 2018 8:59 am

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