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Employee Productivity with Remote Workers during COVID Pandemic

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Last Post by kmccracken 4 years ago

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kmccracken

(@kmccracken)

Posts: 11

Eminent Member

Topic starter

Good morning- we are looking for a good way to easily measure employee productivity while so many of our staff are working remotely and many working on jobs they are not normally assigned to. I am looking to see basic things such as hours logged into EMR, documents worked, refills, appointments, office visits, phone notes, or something similar. The user activity report that comes canned gives you EVERY click and it is impossible to summarize in a meaningful way. Anyone have any ideas on this front or a report you could share? Thank you! Kris

Posted : May 15, 2020 1:30 am

tippenring

(@tippenring)

Posts: 56

Trusted Member

If I wanted something pretty quick and easy, I'd probably start with the "All audited events, by user and event" report.

I just previewed it, clicked save, sort by timestamp, selected CSV file type, set my export options to 'do not export report and page sections' and 'do not export group sections.'

The CSV file had some newlines in places where it shouldn't which resulted in some inconsistency. I did a regex search (\r\n^(\"\D)) and replace (,\1) excluding the outer parentheses to remove the extra newlines. Once that was done, it was very easy to view the data in a spreadsheet with auto filtered columns.

That might get you close to what you're looking for. However, for measuring productivity, it can be very easy to misinterpret the data, so be careful.

-dp

Posted : May 15, 2020 3:27 am

kmccracken

(@kmccracken)

Posts: 11

Eminent Member

Topic starter

Thank you that sounds like a good idea and we'll give that a try! Best to you during these trying times! Kris

Posted : May 18, 2020 12:11 am

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