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GE Handouts- Relay Health Not Exit Care

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Last Post by ljburnham 10 years ago

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verlinep

(@verlinep)

Posts: 12

Eminent Member

Topic starter

How many sites are still using the old Relay/McKesson health handouts in GE EMR?
GE has a script that is part of the Nov 2014 KB update that will run on 12/31/2014 and remove all Exit Care and Relay Health handouts.
We are just wondering if this is impacting other sites.
Verline Price RN

Posted : December 29, 2014 8:33 am

ljburnham

(@ljburnham)

Posts: 331

Reputable Member

We found out on 12/31 how many users were using the Exit Care Handouts when they couldn't find them! Has anyone paid the licensing fee to continue using them?

Posted : January 1, 2015 8:17 am

wpresnell

(@wpresnell)

Posts: 34

Trusted Member

It is currently killing us!!!!!!!!!!!

Posted : January 6, 2015 8:03 am

kfouty

(@kfouty)

Posts: 4

Active Member

I have contacted ExitCare for a quote - they said that they have had more than 10 calls just today from other GE sites. They will not have a quote available until the end of the week or early next. The phone number to contact them is 800-694-6669 EXT 1

Posted : January 6, 2015 9:06 am

nonageyer

(@nonageyer)

Posts: 50

Trusted Member

GE's response to us was use the Truven exit care handouts.

Posted : January 12, 2015 7:30 am

[email protected]

(@pvassauradclinic-com)

Posts: 32

Eminent Member

We have also been hit hard by this over the last month. It is actually worse as the providers actually try to use Truven and find their content subpar to put it gently. I see that ljburnham asked about the licensing. Have also called today and left a message on the Exit Care Customer Service Line. Does anyone here have any updates since last posts? Appreciate your time and feedback!

Posted : January 30, 2015 11:55 am

ljburnham

(@ljburnham)

Posts: 331

Reputable Member

If anyone had access to the Exit Care Handouts, or perhaps had the foresight to print them out, could you please PM me?
Thanks
Laurie

Posted : February 27, 2015 3:12 am

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