One of our doctors was at a conference last weekend and heard that in the future GE will no longer support Centricity CPS/EMR. Has anyone else heard of this?
Nope, but I would not doubt it. From what I see other ambulatory products are far easier to use. First to worst.... such a shame.
Put in too much, but not enough money into interim products.... raise your hand if you were suckered into "about my health". Or that complete java applet ehr.
I think they got us for $5k for about my health, that is when we said bare minimum to keep us going.
Submit a medium priority support ticket 2-3 times a year and don't get a response or response takes1-2 weeks..... writing on the wall
I mean we had very important protocols built for immunizations,.... and they just broke them... and Provided no solution to fix them, after support rode us around for months. Still no way to write protocols for immunizations.
i'll try to shut up now. But if I wasn't retiring in a few years I would run, very fast.
GE is definitely continuing to support Centricity 12.X. Your provider may have heard that support for older versions, prior to 12.X, are reaching end of life December of this year. That was announced a year ago.
It’s possible he heard rumors of GE divesting/selling their health IT assets which includes Centricity. This move would not surprise me. Here is the article from Reuters that broke a couple of days ago.
I assume that project Northstar is still a thing and last year at CHUG I asked about the future of CPS and C-EMR with project Northstar and the idea is that they would both be allegedly absorbed into Northstar with seems to be an all HTML EHR. I haven't heard much about it since then though. I wouldn't get too worked up about it. GE sold off a lot of its other investments and the practice based EHR is one of the few that it kept. Though again, this is based on last year's information.
I believe what they were referring to is the fact that GE is trying to sell or divest of the healthcare business along with a few others.
Lol Northstar.... i don't go to the conferences, but it has been a long time since I have heard that term....... hmmmm...
I didn't hear too much about Northstar since they disclosed their 5 year plan, then I started hearing about "True North" where you transfer your stuff to a server farm and hope that your internet stays up to use it. Personally I would want the comfort of a leased fiber line (not internet) with QoS and a SLA if I really wanted to do that. The cost is what would not make sense to change what I am doing now. I just figured we would all go off the cliff together with Northstar but maybe keep an ear to the ground to look at other products if we had a worst case scenario with GE's cloud idea. I have concerns about the outages we see with the cloud parts of CPS now (RTE especially at the beginning of the month, EDI), but support is the big one for me.
Honestly, divesting CPS to another company may not be a bad thing if we got some improved support and such. I'll admit that we all have support issues and software life-cycle issues but it is a pretty good product. For the most part it is stable (until you do a mandatory upgrade). I have seen some practices in my town move away from part or all of CPS though.
Mike Zavolas
Tallahassee Neurological Clinic
i have just been picturing chickens running around with their heads cut off for quite some time. No leadership, no commitment.
GE (GE) is holding an investor update on Monday to detail a strategy to stabilize the company by slashing costs and selling off more businesses.
http://money.cnn.com/2017/11/12/investing/stocks-week-ahead-ge-dividend-tax-bill/index.html