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Topic starter
Have any of your clinics completely gotten rid of paper superbills. We are considering this and I am trying to get an idea of how some others have gone about it. Did you use a 3rd party program or just come up with the workflows on your own. Any guidance would be greatly appreciated. You can answer here or email me at [email protected]
Posted : July 22, 2015 3:58 am
We are currently on CPS 12, and have 13 different medical sites. We have done away with paper encounter forms at 2 of our sites and are in the process of spreading it to the others. In our clinical workflow, when the provider prints the CVS (all orders have been entered and signed), we have them print a "full superbill for selected document" (selected document is the document for that office visit) and we have it set to print to the printer at the front office where the patient checks out and our keyer gets a copy. This seems to work pretty well for us.
Posted : July 22, 2015 5:05 am
We use the Test Management-CCC form. It will send the service order over to the billing module electronically eliminating the need for paper Superbills. The physician picks the level of service provided and then goes to the order screen to sign it along with all of their other orders.
Posted : July 22, 2015 5:11 am
For some of our practices we have custom crystal reports that are scheduled to run overnight and are emailed to the practice billing admin who processes them the next morning. This process has worked well for those that are set up - our plan is to move more practices to this option.
Posted : July 22, 2015 5:48 am
We also use the Test Management CCC form and have not used a paper bill since we started with GE more than 5 years ago. Our statement to the physicians is if you want to get paid you need to put your service orders in the system. We are multi-specialty and the test management allows me to list the services used by only that specialty in a quick pick form. The downside of the test management is you can only add 1 diagnosis from the form.
Good Luck!
Steph
Posted : July 22, 2015 6:08 am
Topic starter
Thanks for all the responses. My thought was to use a form similar to the Test Management-CCC. While I agree that more of the burden should be placed on the provider and their MA to make sure the appropriate charges are in that is unfortunately not an approach I'm free to explore.
Posted : July 22, 2015 6:39 am
We partnered with Polaris Danforth and are using their Superbill form.
Linda
Posted : July 22, 2015 6:45 am
You could also create custom order lists (service codes) within the stock order module. This would eliminate the need to create and maintain a custom form within the encounter.
Posted : July 22, 2015 7:22 am
We are also looking at turning off the printing of the paper superbills. There is a report that can be run that will show all of a days superbills exactly how they would look if they were printed. Our plan is for our billers to use that report. Under Reports it is located in the MedicaLogic folder and is titled "Superbill".
Maybe that report would be helpful to you?
Posted : July 22, 2015 8:16 am
Topic starter
I'll look into that report as well. Thank you!
Posted : July 22, 2015 8:44 am
We created a form to allow the doctor to choose the E&M and a billing diagnosis from the office encounter form. We had 1 physician champion for this and with in 2 weeks the others followed suite. We retrieve the charges directly in to the billing module and have completely eliminated the redundancy of charge capture to paper then repeating it electronically into the system.
Posted : August 4, 2015 11:13 am
