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HTML error on Virtual Desktops

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Last Post by aaltotsky 7 years ago

7 Posts

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jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Topic starter

We have the Med Admin, Immun Mgmt and Prescription HTML forms loaded on a test server that will become our production environment this weekend. We upgrading to 12.2 SP2 as well as upgrading our forms. We have our nurses set up on Virtuals. We set up a Test Virtual so that we could make sure that everything will work after the upgrade. When we open the Med Admin and Immun Mgmt forms on that Test Virtual we get the error shown below. The Prescription form still works fine.

Line: 18
Char: 4
Error: 'jQuery' is undefined
Code: 0
URL: http://ge-centricity:9080/centricityps/ws/EncounterForms/MedAdmin/scripts/MedAdmin_widgets.js

Do you want to continue running scripts on this page?

Yes/No

Sorry if I am lacking necessary technical details. I do not have an IT background so most of it is way over my head.

Posted : September 27, 2017 8:04 am

Adam Daniel

(@adaniel)

Posts: 524

Prominent Member

We have been getting this error ever since the HTML forms came out. If we reset the users session on the thin client, no error for awhile, but they always return. I hope there is a real solution out there.

Posted : September 27, 2017 8:23 am

mikeseale

(@mikeseale)

Posts: 344

Reputable Member

That error is saying it can't find the JQuery file that it uses to make the pretty comboboxes. The location should be:

\\JBOSS_SERVER_NAME\c$\Program Files\Centricity Practice Solution\jboss\server\default\deploy\SQLDB_NAME.ear\CentricityPracticeWS.war\EncounterForms\Shared\Scripts\jquery-1.9.1.js

You could check to make sure that file is in there.

Posted : September 27, 2017 8:40 am

jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Topic starter

The files have been installed in that folder on the server.

Posted : September 27, 2017 9:01 am

mikeseale

(@mikeseale)

Posts: 344

Reputable Member

The only other thing I can think of would be security settings to that folder and file. Somehow that file is not able to be loaded by the time MedAdmin_widgets.js runs the logic to set up the combo boxes.

Posted : September 28, 2017 12:55 am

jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Topic starter

Update:

We were able to get this resolved with assistance from GE Support. Step 4 of CCC_Basic_1.4 states to choose IMPORT_ALL_HTML_SUPPORT_FORMS.ckt.

In addition to that we also had to go into the following folders and do some individual imports of kits:

Encounter Forms
History View
Letters
Text Components

Posted : October 5, 2017 6:14 am

aaltotsky

(@aaltotsky)

Posts: 129

Estimable Member

The location of the jQuery file is in the HTML file. The resolution is very simple:

Open HTML file in the Notepad;
Search for the script html tag that has jquery;
Validate that the jquery file exists in that place;
You also could change the HTML file to use the CDN locations for jquery. Here is the URL for CDN location of the jQuery: https://code.jquery.com/

Posted : October 15, 2017 10:06 am

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