Good Afternoon Everyone,
I'd Like to know how is anyone doing institutional billing? When the patient is not responsible for the bill is, rather a company/employer is responsible to pay the bill. We have had a few problems with changing the Guarantor of the visit to the employer causing an issue with statements being submitted to the wrong person.
Thank you in advance for all the help.
We build the company or employer as an insurance company. This allows for a paper claim to be generated, AR follow-up and tracking.
Thank you I think that was another persons suggestion. Does it work well for your practice?
Yes, changing the guarantor of the visit is not the right away. The best way to do this would be setting the Company/Employer as a payer. You would need to create a new payer in your Centricity with the Company/Employer info (Name of the company and Address) and send the statement. As a consultant, I’d suggest you to call BillingParadise if you need guidance. This company has been working with many hospitals across the country.
@Erika - If I created the employer as a payer, can Statements be printed for an payer? My understanding would be that they are claims. All the employers/companies we have don't understand claims.