Notifications
Clear all
Topic starter
We are unable to get real time eligibility today and it looks like a GE cloud problem. It sometimes works, sometimes not. We generally do have issues at the beginning of the month, but with today being the 10th I am not used to the lack of service. Anyone else?
Mike Zavolas
Tallahassee Neurological Clinic
Posted : October 10, 2016 7:43 am
eligibility doesn't seem to be working for Cigna but our other carriers are fine.
Posted : October 10, 2016 8:01 am
We actually did have issues yesterday with multiple carriers. I put in a service request and they indicated that they restarted a server. Today, so far, it has been working fine.
Posted : October 11, 2016 5:01 am
Topic starter
I noticed an improvement after posing this message the other day but it is happening again today with multiple carriers.
Guess they need to reboot that server again....
Posted : October 13, 2016 3:52 am
