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Hello
We are running CPS 9.5 on 64bit XEN Citrix Servers. We also have user on the 32 bit application but we are trying to get all users on the 64 bit application per GE. We have encountered quite a few problems with printing on the 64 bit, specifically labels and Prescriptions. We have a one user in particular that can not print labels when she is logged into her tablet, but when I log into her tablet and then she logs into CPS she can print a label. We have deleted all her profiles to no avail.
As far as printing prescriptions, it depends on what state you choose (I know it defaults to the Pharmacy State, but our users do change it). We get an error that the 32 bit print application has stoppped working. The user then has to log out of the 64 bit applications and then log into the 32 bit application to print. Is anyone else experiencing anything like this?
Thanks
Laurie
Posted : July 30, 2012 2:43 am
