Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Limit Patient Authorization of Representative Workflow

General Discussion

Last Post by DParado 8 years ago

5 Posts

2 Users

0 Reactions

57 Views

RSS

DParado

(@dparado)

Posts: 24

Eminent Member

Topic starter

Wondering if anyone else is having issues with an efficient identification of a patient's authorized representative documented in the EMR to discuss specific patient care related issues? (This rep is not an emergency contact as noted in the CPS PM patient profile)

Situation: We have a hospital policy where a patient can identify and sign an authorization form (good for one year) for a care representative allowing the discussion and decision making of specific care related to the patient. This representative is not always the same as the emergency contact.

Observation: the paper form is completed but there is not necessarily an efficient identification method in the CPS PM or EMR to quickly identify this person when a call or inquiry is received.

Solution / Question: Looking for advice if anyone is doing the same or how this may be handled in your hospitals?

Any help is greatly appreciated! Thanks in advance.

Posted : September 15, 2016 2:18 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

We actually use directives for this, add an entry with the representative name and if there are any restrictions, you could also specify a stop date one year out. It is a manual process though

Posted : September 15, 2016 2:28 am

DParado

(@dparado)

Posts: 24

Eminent Member

Topic starter

Michael,

How do you handle the chart maintenance security? We limit Chart Maint to only the providers and selected IT / HIM administration as a result of scope of practice. Do you have a one and/or two patient care staff assigned with the security to handle directives? Our concern is cart blanche chart maint capabilities will open a bleed in patient chart documentation practices. (we have over 800 users and 50 providers)

Posted : September 15, 2016 2:42 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

We are a little more liberal with them, we allow RN's, LPN's and MA's to sign chart maintenance documents. You could also do the updates as part of a Clinical List Update document or as part of the actual office visit itself. We used to do it as a part of the office visit but for various reasons we switched to chart maintenance about a year ago.

Posted : September 15, 2016 2:49 am

DParado

(@dparado)

Posts: 24

Eminent Member

Topic starter

Makes sense. With that thought process, maybe the best action is to do as you state: Create an encounter type for registration / clerical staff using MEL_ADD_DIRECTIVE to enter the information.

Thanks, Michael.

Posted : September 15, 2016 2:54 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
2 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0