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Is there a permission setting for allowing users to modify E-scribe pharmacies? On Friday we had a patient who wanted to switch pharmacies. Rather than deleting the old pharmacy from the patients registration and adding the new one the nurse clicked modify and changed all the info. This caused quite a mess between those two Electronic pharmacies. We would like to change it so that Electronic pharmacies can not be modified. If there is a setting to do so.
Posted : January 11, 2016 7:51 am
I will follow this to see if anyone else had better luck than we did. This has happened to us also - more than once and was told by GE that there is no way to restrict this. We only have a few users that even have registration access at this point to remove pharmacies from a patient's list and they have no system settings access but yet they can update main dictionary. Bad bug. I was told to report as RFE which I think I did at the time but would help if more people request.
Posted : January 11, 2016 8:08 am
Administration -> Security by Permission -> Administration -> Pharmacies
There you can set permissions for Delete Pharmacy, Modify Pharmacy, and New Pharmacy.
Users can still add and remove pharmacies from the contacts for a patient but if you limit the settings for pharmacies, they can't delete pharmacies, modify any pharmacy information, or add new pharmacies.
Posted : January 11, 2016 8:10 am
the fact that they are stored in registration is a huge issue, even if they are replaced by a new pharmacy they come back! There is no way to remove them that I know of except by going into the patient's registration contacts.
as far as modifying pharmacies
administration > user preferences > security by group (or however you want to go about it) > administration > pharmacies > all options are listed
Posted : January 11, 2016 8:13 am
I should clarify, we have EMR and there is no granular security for pharmacy in EMR. When they update in a person's contact, it bypasses the security setting privilege that restricts them from updating in system settings otherwise. Thx. Jen
Posted : January 11, 2016 8:28 am
that may be true but at least the user wouldn't be able to modify the actual pharmacy settings in the system.
Posted : January 11, 2016 8:48 am
Unfortunately, that solution in settings is not available in C-EMR. To make matters worse, we can't even audit/report on the person changing the pharmacy. This happens to us constantly and we have requested numerous enhancements from GE to stop or at least track this behavior. Nothing yet...
Posted : January 11, 2016 9:03 am
Topic starter
Does anyone know of a report that can be run for patients who use a specific pharmacy? Since this pharmacy was modified we ended up making it inactive. We then re-imported the pharmacy to our EMR. So currently all patients who use this pharmacy have the inactive one in their registration.
Posted : January 11, 2016 10:19 am
We have encountered the same problem with CEMR after an unauthorized pharmacy change caused over 1000 electronic prescriptions to fail. Our initial response was to restrict access to Registration data, but this causes problems because then the practices can't add new recipients to send consultation notes.
It's one of many poor design features in the CEMR.
Posted : January 11, 2016 10:37 am
this thread just made me re-evaluate our pharmacy permissions!
Posted : January 11, 2016 11:27 am
I am not aware of a report, however if you merge the inactive pharmacy to the new pharmacy that was re-imported in EMR, this should update the contact list for the patients that had the inactive pharmacy listed with the new correct pharmacy.
To do this you will need to remove the match from ePrescribe console on the new pharmacy that you imported in EMR and then in the Administration -Pharmacy tab you should be able to search for the inactive pharmacy and merge it to the new pharmacy. The last thing is to match again the pharmacy in the ePrescribe console.
Posted : January 20, 2016 7:07 am
Topic starter
I think that may have worked. It did allow me to merge the two pharmacies! Thanks!!
Posted : January 20, 2016 8:01 am
We have this issue in CEMR as well. Users are adding pharmacies manually and their is no way to stop them from doing it. There are also times that one is added accidentally because when they want to add a pharmacy to the patient's contacts through registration they select pharmacy, and start to enter a name thinking they are seeing a search box when it is actually creating a new entry. There is nothing on the screen that tells them to just select pharmacy and click OK to see the list of existing pharmacies to choose from. Now to make matters worse the professional contacts pop-up has a button to create a new contact as well.
With e-prescribing and SureScripts pharmacy lists available and other ADMIN workflows and responsibilities, Adding any type of Professional Contact should be a Privilege that can be controlled in CEMR.
Posted : May 25, 2016 8:34 am
