Is anyone currently using Professional Office Services (POS) for on-line bill pay in conjunction with Open Edge?
Thanks!
We just went live today and have just taken our first payment. We will send our first statements with the bill pay code next week.
I would love status updates, we are going live soon.
we are up and running and taking payments via online bill pay. Patients are very happy with it. Our second batch of statements have been sent and now include a Past Due statement and a Final Notice statement. One small thing is that if you receive multiple payments on one credit card number like for an HSA payment, the online bill pay cannot process this type payment. Open Edge offers a virtual terminal to handle this type transaction or you can punch it into a CC machine. Payments are auto posting to the system as promised.
50% of credit card payments are now being done by our patients and they are auto posting as expected.