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Online Bill Pay

General Discussion

Last Post by tgetty 9 years ago

5 Posts

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BGA

(@bga)

Posts: 51

Estimable Member

Topic starter

Is anyone currently using Professional Office Services (POS) for on-line bill pay in conjunction with Open Edge?

Thanks!

Posted : March 24, 2016 2:20 am

tgetty

(@tgetty)

Posts: 10

Active Member

We just went live today and have just taken our first payment. We will send our first statements with the bill pay code next week.

Posted : March 24, 2016 8:00 am

JBell

(@jbell)

Posts: 285

Honorable Member

I would love status updates, we are going live soon.

Posted : March 24, 2016 8:21 am

tgetty

(@tgetty)

Posts: 10

Active Member

we are up and running and taking payments via online bill pay. Patients are very happy with it. Our second batch of statements have been sent and now include a Past Due statement and a Final Notice statement. One small thing is that if you receive multiple payments on one credit card number like for an HSA payment, the online bill pay cannot process this type payment. Open Edge offers a virtual terminal to handle this type transaction or you can punch it into a CC machine. Payments are auto posting to the system as promised.

Posted : April 5, 2016 6:55 am

tgetty

(@tgetty)

Posts: 10

Active Member

50% of credit card payments are now being done by our patients and they are auto posting as expected.

Posted : April 26, 2016 10:25 am

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