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POS Collections

General Discussion

Last Post by lkeith 6 years ago

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KKM1980

(@kkm1980)

Posts: 1

New Member

Topic starter

Does anyone have a Point of Service Collection system or tool that is used to improved collections from the POS? We have had webinars with companies, HealthIPass, Availity and Instamed and they all have tools that we like but want to investigate more before making a final decision. Does anyone have any of these products or are you using another POS product that improves front end collections that we could explore? If so, can you give some feedback on what the product is and if it's working for your company.

Posted : September 10, 2018 8:00 am

[email protected]

(@camvisualutions-com)

Posts: 2

New Member

Hi there. I work for Visualutions Inc, and we provide a set of billing tools for the Centricity Practice Solution that allow for ease of collection up front, fully integrated with CPS. Additionally, we've partnered with Swerve pay to support POS credit card processing as well as mobile payments.

I'd be happy to let one of our team members provide a demo of our solution. It is a very efficient implementation and requires minimal training.

Posted : September 10, 2018 8:21 am

AHeneise

(@aheneise)

Posts: 4

New Member

Thanks Cam. Please feel free to email me and we can schedule a demo of the Billing Tools. Also, visit our website to see my blog about increasing Time of Service collections. We have the tools and the knowledge and are fully integrated with CPS. Imagine your front end staff never needing to access the Billing module to post a payment, see a guarantor balance or post to specific tickets all with the click of a mouse! I am happy to schedule a call- [email protected]

Posted : September 10, 2018 8:44 am

SLHV

(@slhv)

Posts: 478

Honorable Member

Not a POS system, but perhaps helpful info.

I've created a Mirth channel that runs a daily query on a CPS database for current balance, patient responsibility, and insurance responsibility. In my case I am sending the data to an external PM system so the staff know what to collect. It would probably be pretty easily to incorporate it into a web page of some type.

The query I'm using is pretty simple. IIRC, I copied most of it out of an existing report in CPS.

SELECT mim.ExternalId,pp.patientprofileid,pp.Balance,pp.InsBalance,pp.PatBalance FROM PatientProfileAgg pp inner join MIKIdMap mim on pp.PatientProfileId=mim.InternalId where mim.miktypemapid='28' order by mim.ExternalId

The miktypemapid value will most likely be different in your system. You'll have to look that up.

-dp

Posted : September 10, 2018 8:57 am

[email protected]

(@glen-georgehealthasyst-com)

Posts: 3

New Member

Would you be interested in exploring a digital check-in solution that also allows you to collect payments upfront using a POS system?

If yes, please check out our solution, CheckinAsyst. The benefits are multiple:

1. Digital patient intake- providing a great experience for patients

2. E&B verification -Patient knows, at the point of check-in, what are his/her dues accurately

3. POS Collections - Through multiple payment methods and payment plans. Our customers report a significant increase in their co-pay and outstanding collections

Let us know if you are interested in this.

Posted : September 10, 2018 6:40 pm

lkeith

(@lkeith)

Posts: 457

Honorable Member

We are using Phreesia which is integrated with CPS. If the patient has an email address loaded, the patient can receive a "Pre-Reg" email where they can go in and register for their upcoming appt. If they have an outstanding balance, they we will prompted to pay the balance and can chose various payment plan options. If the patient has a copay and pre-reg day of the visit, they will be prompted to pay the copay. Phreesia also provides pads that have the ability to allow the patient to scan their credit/debit card if registering here at the clinic. There are many other functions such as ins eligibility which is much more readable than what comes with CPS. There are dashboards that allow the offices to see if the patient has paid their balance or if they have a payment plan, etc. We have been very happy with them.

If interested, their website is: https://www.phreesia.com/

Posted : September 14, 2018 3:07 am

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